Tour Reels sends SMS text messages to tour guides on behalf of tour and activity businesses. No messages are ever sent without explicit opt-in consent. Below is the complete opt-in flow.
When a tour business adds a guide to Tour Reels via the web dashboard, the following three-step consent process occurs automatically:
The employer adds the guide's name and phone number in the Tour Reels dashboard. The guide immediately receives this text message:
The guide must actively reply YES to opt in. No further messages of any kind are sent until the guide explicitly consents by replying YES.
After consenting, the guide receives a confirmation message acknowledging their opt-in:
Message and data rates may apply. Guides discover the opt-in keyword (YES) via the initial enrollment text message shown above, which is sent when their employer adds them to Tour Reels.
Once a guide has opted in by replying YES, they may receive the following types of messages:
Example post-opt-in message:
Guides can opt out at any time by replying STOP to any message. Upon receiving STOP, all messaging ceases immediately. No further messages will be sent.
For help, guides can reply HELP to any message or contact their tour manager directly.
Tour Reels does not sell or share phone numbers with third parties. Phone numbers are used solely for the operational messaging described above. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Carriers are not liable for delayed or undelivered messages.
For full details, see our Privacy Policy and Terms of Service.
Operated by Moonshine Media Group LLC
Contact: support@tourreels.com